THE PROBLEM

The reality of running a health center


Referral backlogs grow faster than staff can clear them.

The referrals keep coming. Your staff can't keep up. With each day that passes, both care and compliance standards are further out of reach. 


Administrative work competes directly with patient care.

Coordinators, coders, and clinical staff spend hours a week on data entry, report building, and reconciling the same information between systems. None of it touches a patient.


The burden of compliance never goes away

UDS season, site visits, grant reporting, payer quality measures ...you face an unforgiving, never-ending, and  often-expanding set of compliance and reporting requirements.


Your EHR doesn't play nice with off-the-shelf AI.

Most EHRs are difficult to integrate with external systems and AI tools. This makes it hard to automate processes that involve your EHR — which is basically all of them. 😏

THE R-PATH OFFER

Use AI automation to reduce costs and improve care
R-Path isn't a software product that solves one narrow problem. We're a team of experts that help you seize your automation opportunity wherever it may exist. Here's how it works:

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Find
We help you identify and prioritize automatable processes throughout your organization.

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Build
We then automate those processes using systems and software that are owned by you.

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Run
We monitor, maintain, and improve every automation so your staff can get back to patients.

Here's what's included

WHAT YOU GET

Everything you need to succeed with AI automation
Receive 100+ hr/mo of automation services from a dedicated and fully-managed team focused exclusively on achieving your goals.

A partner you can trust

  • Expert – 7+ years of FQHC automation experience

  • Fully-Managed – You set the agenda. We make it happen.

  • Aligned – Only pay for what you need

Technology you own

  • Built using your Microsoft tools

  • Automations & IP all owned by you

  • Lower scaling costs

 

A managed program

  • Automation project discovery & roadmapping

  • Automation governance

  • Production monitoring & maintenance

 

Low-risk terms

  • Month to month contract

  • Rollover up to 20% of unused hours

  • Downshift to 5 hr/mo maintenance-only mode

 

COMMON AUTOMATION CANDIDATES

Where health centers usually start.

Patient referrals are often the first process a health center automates, but they're rarely the only one that pays off. The areas below are common next candidates. Our no-cost Automation Opportunity Assessment shows which ones fit your health center, in what order to tackle them, and why.
Patient access

Referral coordination & loop closure
Track, confirm, chase records, document closure

Eligibility & redetermination
Verify coverage before the visit and flag patients at risk of losing it

Scheduling & reminders
Fewer no-shows without more phone hours

Clinical support

Prior authorization
Assemble, submit, and track without portal watching.

Prescription refills
Move requests through eligibility and approval

Care gap & measure outreach lists
The right list to the right team, every week, without a manual pull
Revenue cycle

Billing & claims submission
Cleaner claims, faster reimbursement

Denials & appeals
Worked systematically, not by spreadsheet

Sliding fee scale updates
Applied consistently everywhere they are used.

Compliance & data

UDS & grant reporting
Aggregated and formatted on schedule, not hand-built in March

Data reconciliation across systems
One version of the truth across your EHR and everything around it — including across sites

Credentialing follow-up
Document collection and status tracking

See where these first steps can lead

TWELVE MONTHS FROM NOW

How might AI automation transform your health center? 

  • Your highest-priority workflows automated and running in production

  • Your automations are actively monitored and maintained
  • Additional clinical and administrative workflows are next on the automation list

  • You have a repeatable mechanism for finding the next high-value opportunity
  • You have a quantified, organization-wide automation roadmap you can budget against

  • Your staff is spending less time moving information and more time serving patients
  • You have an established Microsoft Power Automate environment and automation governance model

  • You're poised for your next AI automation opportunity

Saban Community Clinic's journey to automated excellence

Saban Community Clinic automated patient referral work across 15 internal and external systems, saving about 1,000 staff hours and more than $20,000. The team now spends that time on patients instead of paperwork.

Jared Friedman

"I've been working with R-Path for several years over dozens of projects and the work has been incredibly innovative and game-changing."

Jared Friedman
Director of Quality Improvement
Saban Community Clinic

Gray Somerville smile

Gray Somerville
Co-Founder
R-Path Automation

Ready to begin? Start with a conversation.

Get thirty minutes with a team who has spent years inside community health operations. We will tell you candidly whether automation is worth your organization's time. On the call we'll help you identify:

  • Which of your processes are realistic candidates
  • How a program fits alongside existing quality, operations, and IT work
  • What the no-cost opportunity assessment produces
  • Anything else on your mind about automation and AI