SUCCESS STORY
Reviving Automation: How R-Path Turned Around a Struggling RPA Program
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What happens when your automation program hits a roadblock?
An industrial services firm faces a tough decision about its automation program. After getting off to a rocky start with their RPA services vendor, they were disillusioned with automation and its benefits to the organization. Enter R-Path. The RPA and services teams at R-Path turned the failing automation program into a very successful one with a backlog of future projects.
A few highlights include:
- Successfully getting their automation program back on track.
- Saving up to 60 hours per week in vendor acknowledgment management.
- Saving several hours per day in credit collections holds and releases - streamlining order processing.
- Automation-assisted credit and customer creation - improving cycle times and application processing efficiency.