If you find yourself in a conversation regarding technology in business today, it’s highly likely that Artificial Intelligence (AI), Intelligent Automation (IA), or Robotic Process Automation (RPA) are a part of the discussion. It’s still early days for these advancements – we’re not yet living like The Jetsons – but as quickly as technology is growing, savvy business leaders know that they need to be thinking ahead and considering the implications for both their operations and their people. When it comes to implementing automation, people often make the leap that it leads to layoffs. Fortunately, that does not have to be the case.
Learning from the Ghost of Automations Past
Consider that for a moment. When technology eliminates only part of someone’s job, managers cannot simply let that person go. Instead, they identify new and valuable work that can be assigned to fill the now available time. Responsible leaders will, of course, be sure the new assignments are uniquely designed for human talent, work that requires creativity, imagination, judgment, and relationships.
Automation Enables Organizations and Their Teams to Achieve More
Leaders Should be Preparing Their Teams Now
- What tedious, repetitive tasks should we plan to automate, and which team members will be affected?
- What higher-order tasks or projects will we be able to assign to affected team members, and how can we effectively upskill them?
- How do we clearly communicate our automation strategy, and how do we ensure our team is engaged from the start?