Understanding Robotic Process Automation

RPA programs digital workers...

...or “bots” to perform the mundane, repetitive tasks that your team members are completing each day.

THE FUTURE IS NOW

RPA is the ideal solution to improve both your organization’s efficiency and your team’s quality of life at work.

Today’s workforce is continually challenged to do more with less, and too often, the response is to simply invest more human effort.

This works for a time, but it ultimately results in a vicious cycle of decreased quality and increased risk.

Streamline or get left behind.

Businesses that implement RPA save time and money while freeing their employees to engage in more meaningful work. Is your company falling behind?

Data manipulation, transaction processing, and file management are all prime responsibilities for digital workers.

Once these workers have been “trained” to complete a specified task, they become a virtual extension of your team. This, in turn, means that your colleagues have more time to engage work better aligned with their human potential; work that requires creativity, imagination, judgment, and relationships.
RPA is a powerful tool for turning your company’s vicious cycle into a virtuous one. After all, happy employees make happy customers, and happy customers make happy investors.

How RPA can benefit your business

RPA’s value proposition is so compelling that adoption is approaching 90% among Fortune 500 / Global 2000, and most new adopters are mid-sized businesses.

Lower Costs

Reduce cost per hour by up to 95% by shifting work to a digital employee.

Boost Performance

Get work done more quickly with 24/7 availability and the ability to swarm tasks.

Achieve Scale

Easily scale up or down on demand and reduce single points of failure.

Improve Accuracy

Eliminate mistakes like typos and transposition errors and create an audit trail for compliance.

Improve Retention

Provide professional development opportunities for employees by allowing them to engage in work that requires judgment, creativity, empathy, and collaboration.

Realize ROI, Quickly

On average, companies break even in under 14 months with a 250% ROI on their initial investment.

Want to put RPA to work for you?

Speed, accuracy, and efficiency are required to meet today’s market demands. Are you ready to embrace the power of automation? Let’s talk.

FAQS

Robotic Process Automation explained for humans.

While RPA is absolutely as powerful as it sounds, it’s not nearly as complicated as you might think. Here are some answers to the most common questions.
How does RPA work?
RPA is simply software that runs on a computer. This software acts like a digital employee. You provide code which instructs the digital employee to execute specific actions with any accessible application (e.g., local, network, web-based, or legacy) or file. Typical interactions include entering and extracting data, inspecting and comparing data, making if…then decisions, running reports, manipulating folders and files, sending and receiving email, and much more. The power in the technology is in its ability to work across a broad set of systems.
Is the technology proven?
Yes! While the concept of RPA has been in place for 20+ years, significant adoption didn’t begin until 2016. In just a few short years, RPA has become a mainstream business discipline. In 2019, Gartner identified RPA as the fastest-growing segment of the global enterprise software market. In late 2020, a research study by Enterprise Technology Research estimated that by the end of 2021, up to 90% of Fortune 500 / Global 2000 companies will have adopted RPA.
What impact will RPA have on my employees?
Employees of mid-sized companies generally have a positive experience with RPA since RPA automates tasks, not jobs. When routine, tedious, and often error-prone tasks (that few enjoy doing anyway) are automated, your employees have more time to focus on activities that require their judgement, creativity, empathy, communication, and ability to collaborate. Employee engagement and retention often improve as a result.
How long does an automation project take to implement?
Automation projects can range from very large to very small. In the case of a large project, we disaggregate the work into a series of smaller tasks that can be automated quickly and deliver incremental value. On average, we’re able to automate a task every two weeks. This rapid and steady cadence enables an automation program to achieve very significant objectives in the first year.
Why do RPA initiatives fail?
RPA initiatives most often fail due to three primary reasons: a lack of executive sponsorship, limited program governance, and/or a misunderstanding of the talent needed for implementation. For an RPA initiative to be successful, it must have a program leader that is senior enough to cast a vision and get things done. Also required is a central person or team that can both contribute to an RPA project roadmap and monitor the increasingly positive impacts of the initiative on your organization. Lastly, an organization needs the right talent. There’s some hullabaloo that claims that anyone can write RPA code, but in our experience, there are specific skill sets and abilities that are necessary for RPA projects to be successfully implemented end-to-end.

Want to put RPA to work for you?

Speed, accuracy, and efficiency are required to meet today’s market demands. Are you ready to embrace the power of automation? Let’s talk.

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Find out what RPA can do for you.

Have questions about RPA? Want to find out what opportunities exist in your business? Get in touch with us to learn more.